AI Customer Experience Intermediate
AI Contact Center AI Specialist
An AI Contact Center AI Specialist designs, deploys, and optimizes intelligent automation systems-chatbots, voice bots, agent-assi…
Demand 8.9/10
AI Risk 15%
Salary $95,000-$165,000/yr
Conversational design and dialogue flow architecturePrompt engineering and LLM orchestration for customer-facing botsIntent classification, entity extraction, and slot fillingSpeech-to-text (ASR) and text-to-speech (TTS) pipeline tuning +8