AI Customer Experience Intermediate
AI Intent Classification Specialist
An AI Intent Classification Specialist designs, trains, and continuously optimizes the natural language understanding layers that …
Demand 8.2/10
AI Risk 25%
Salary $75,000-$140,000/yr
Intent taxonomy design and hierarchical label architectureUtterance corpus curation, annotation strategy, and active learning loopsTransformer-based text classification fine-tuning (BERT, DistilBERT, DeBERTa)Evaluation metrics mastery - precision, recall, F1, confusion matrix analysis, and intent-level diagnostics +8